How to get a refund for your Pearl Harbor Tour
Sorry, we were not able to get tickets for the boat ride to the USS Arizona Memorial.
The tour you booked does not guarantee tickets to the USS Arizona boat ride!
Since your cancellation is within 24 hours prior to your tour start, you are not eligible for a refund. However, we understand that for some people, the boat ride to the USS Arizona Memorial is essential. Therefore, we will support your refund request.
Please follow the steps below to request a refund.
You booked through GetYourGuide.com
Please go ahead and contact GetYourGuide Customer Care and explain that you got in touch with Daniels Hawaii and we are OK with a 70% refund of your Pearl Harbor Tour or a $10 refund if you choose Option 2, due to lack of tickets for the boat ride to the USS Arizona.
- USA:+1 844-326-5840(toll free)
- Canada:+1 844-326-5840(toll free)
- Australia:+61 2 4708 9546
- UK:+44 (0) 20 3962 0237
- Germany:+49 (0) 30 56839445
- Switzerland:+41 (0) 43 505 14 95
- Italy:+39 (0) 6 9480 0677
- Spain:+34 911 23 56 12
- France:+33 (0) 1 75 85 97 22
- International:+49 (0) 30 56839445
You booked through TripAdvisor / Viator
Call Viator / TripAdvisor and explain that you got in touch with Daniels Hawaii and we are OK with a 70% refund of your Pearl Harbor Tour or a $10 refund if you choose Option 2, due to lack of tickets for the boat ride to the USS Arizona.
- US and Canada Areas: +1 (866) 648-5873
- International: +1 (866) 648-5873
You booked directly with Daniels Hawaii
Text your last name and booking date and we will process your 70% or a $10 refund if you choose Option 2.
- International: +1 (808) 400-4481
