How to get a refund for your Pearl Harbor Tour

Sorry, we were not able to get tickets for the boat ride to the USS Arizona Memorial. 

The tour you booked does not guarantee tickets to the USS Arizona boat ride!

Since your cancellation is within 24 hours prior to your tour start, you are not eligible for a refund. However, we understand that for some people, the boat ride to the USS Arizona Memorial is essential. Therefore, we will support your refund request. 

Please follow the steps below to request a refund.

You booked through GetYourGuide.com

Please go ahead and contact GetYourGuide Customer Care and explain that you got in touch with Daniels Hawaii and we are OK with a 70% refund of your Pearl Harbor Tour or a $10 refund if you choose Option 2, due to lack of tickets for the boat ride to the USS Arizona.

You booked through TripAdvisor / Viator

Call Viator / TripAdvisor and explain that you got in touch with Daniels Hawaii and we are OK with a 70% refund of your Pearl Harbor Tour or a $10 refund if you choose Option 2, due to lack of tickets for the boat ride to the USS Arizona.

  • US and Canada Areas: +1 (866) 648-5873
  • International: +1 (866) 648-5873

You booked directly with Daniels Hawaii

Text your last name and booking date and we will process your 70% or a $10 refund if you choose Option 2.

  • International: +1 (808) 400-4481